Privacy Policy

RangeLead is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy applies to all information collected through our website, services, and any related applications or communications.

As a B2B lead generation service, we operate in two capacities: (1) as a data controller for information we collect about our users (website visitors and customers), and (2) as a provider of business contact data compiled from publicly available sources. This policy primarily addresses how we handle our users' personal information.

If you do not agree with our policies and practices, please do not use our Service. By continuing to access or use the Service, you agree to this Privacy Policy. We encourage you to also review our Terms & Conditions and Cookie Policy.

We collect different types of information depending on how you interact with our Service:

• Account Information: When you register for an account, we collect your name, email address, company name, and password. We may also collect billing information including payment card details (processed securely by third-party payment processors).
• Transaction Information: When you make a purchase, we collect details about the transaction including products purchased, purchase amount, date, and payment method.
• Usage Data: We automatically collect information about how you access and use our Service, including IP address, browser type and version, operating system, referring URLs, pages viewed, time spent on pages, and click patterns.
• Device Information: We collect information about the device you use to access our Service, including device type, unique device identifiers, and mobile network information.
• Communication Data: When you contact us for support or inquiries, we collect the content of your communications, your contact information, and any attachments you provide.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activities. For detailed information, please review our Cookie Policy.

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our Service, process transactions, deliver purchased products, and provide customer support.
• Account Management: To create and manage your account, authenticate your identity, and provide personalized features.
• Communication: To send you transactional emails (purchase confirmations, password resets), respond to inquiries, and provide customer support.
• Marketing (With Consent): With your consent, to send promotional communications about our products, services, and offers. You can opt out at any time.
• Analytics and Improvement: To analyze usage patterns, understand user behavior, and improve our Service's functionality, content, and user experience.
• Security and Fraud Prevention: To detect, prevent, and respond to fraud, abuse, security threats, and technical issues.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to perform our contract with you (e.g., creating your account, processing purchases, delivering products).
• Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our Service, preventing fraud, and marketing to existing customers, where such interests are not overridden by your rights.
• Consent: Processing based on your explicit consent, such as marketing communications. You may withdraw consent at any time.
• Legal Obligation: Processing necessary to comply with legal obligations, such as tax and accounting requirements.

RangeLead provides B2B lead data consisting of business contact information. This data is compiled from publicly available sources, including business directories, company websites, public records, and third-party data providers.

Important clarifications about our lead data:

• Business Contact Information: Our data consists of business contact details (business emails, business phone numbers, business addresses) intended for B2B commercial purposes.
• Public Sources: Information is compiled from publicly available sources where businesses have made their contact information available for commercial purposes.
• User Responsibility: Users who purchase our data are responsible for ensuring their use complies with applicable laws including GDPR, CCPA, CAN-SPAM, and TCPA. See our Terms & Conditions for permitted use requirements.

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We share information with third-party vendors who provide services on our behalf, such as payment processing, email delivery, analytics, and customer support. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
• Legal Requirements: We may disclose information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change.
• With Your Consent: We may share your information for other purposes with your explicit consent.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Account Data: Retained while your account is active and for a reasonable period thereafter to allow you to reactivate your account.
• Transaction Records: Retained for 7 years to comply with tax and accounting requirements.
• Usage Data: Retained for up to 26 months for analytics purposes, then anonymized or deleted.
• Communication Records: Retained for 3 years after the last interaction for customer service and dispute resolution purposes.

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention procedures.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: All data transmitted between your browser and our servers is encrypted using TLS/SSL technology. Sensitive data is encrypted at rest.
• Access Controls: Access to personal information is restricted to authorized personnel who need it to perform their job functions.
• Security Monitoring: We employ monitoring tools to detect and respond to potential security threats.
• Payment Security: Payment card information is processed by PCI-DSS compliant payment processors. We do not store complete credit card numbers.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

Your information may be transferred to and processed in countries other than your country of residence, including the United States, where data protection laws may differ. When we transfer personal data internationally, we implement appropriate safeguards including:

• Standard Contractual Clauses: For transfers from the EEA, UK, or Switzerland, we use EU-approved Standard Contractual Clauses.
• Adequacy Decisions: We may rely on adequacy decisions issued by the European Commission where applicable.
• Contractual Protections: We require our service providers to maintain appropriate security measures and data protection standards.

Depending on your location, you may have certain rights regarding your personal information:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You have the right to request correction of inaccurate or incomplete personal information.
• Deletion: You have the right to request deletion of your personal information, subject to certain exceptions (e.g., legal retention requirements).
• Data Portability: You have the right to receive your personal information in a structured, machine-readable format.
• Objection: You have the right to object to processing of your personal information based on legitimate interests.
• Restriction: You have the right to request restriction of processing in certain circumstances.
• Withdraw Consent: Where processing is based on consent, you have the right to withdraw consent at any time.

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days (or within the timeframe required by applicable law).

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: You have the right to know what personal information we collect, use, disclose, and sell.
• Right to Delete: You have the right to request deletion of your personal information.
• Right to Opt-Out: You have the right to opt-out of the sale or sharing of your personal information. Note: We do not sell personal information as defined under CCPA.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
• Right to Correct: You have the right to request correction of inaccurate personal information.
• Right to Limit: You have the right to limit the use of sensitive personal information.

To submit a request, contact us at [email protected]. You may designate an authorized agent to make requests on your behalf.

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected]. If we discover that we have collected personal information from a child under 18, we will promptly delete such information.

Some browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Our Service does not currently respond to DNT signals. However, you can manage your cookie preferences through our cookie consent tool or your browser settings. See our Cookie Policy for more information.

Our Service may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Website Notice: Posting the updated Privacy Policy on this page with a new "Last Updated" date.
• Email Notification: For material changes, sending an email notification to the address associated with your account.

We encourage you to review this Privacy Policy periodically. Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.