Post-Purchase Guide

    Delivery and Access

    Answers to the most common questions after payment. If something feels unclear after purchase, start here.

    2-3 min
    Processing Time
    Yes
    Automatic Delivery
    None
    Download Limit
    Never
    File Expiry

    Where Do My Files Appear?

    After payment is completed, your lead list is attached to your account.

    Account Profile
    Purchases or Lead Lists section

    Each purchased list appears as:

    • A downloadable file
    • With clear labeling and lead count
    Files are private and visible only to your account

    Processing Time

    Delivery is automatic.

    2-3 minutes
    Typical processing time

    During this time:

    • The file is generated
    • The dataset is prepared
    • Access is attached to your account

    In rare cases, processing may take slightly longer during high load.

    Troubleshooting

    File Not Appearing?

    If your file does not appear after a few minutes:

    1Refresh the page
    2Log out and log back in
    3Check the Purchases section again

    If the issue persists:

    • Contact support with your order reference
    • Do not attempt to repurchase

    Download Failed?

    If a download fails or is interrupted:

    You can download the file again
    There is no penalty for re-downloading

    Common causes:

    Browser interruptionNetwork issuesLarge file size

    Simply retry the download.

    Download Limits

    There is no artificial download limit.

    Download the file multiple times
    Access it later from your account
    Store it locally in your systems

    We recommend:

    • • Saving a local copy
    • • Backing it up securely

    File Expiry

    Purchased files do not expire.

    You retain access as long as:

    • Your account exists
    • The platform is operational

    Files are not revoked after download.

    Multi-Device Access

    Re-download after logging out or changing devices? Yes.

    Linked to your account
    Not tied to a single device
    Accessible from any login session

    Important Clarifications

    Delivery is not manual
    No human approval is required
    No email attachments are sent
    Files are not emailed by default

    All access is handled inside your account.

    Summary

    Files appear in your account within minutes
    Processing is automatic
    Downloads can be retried
    Access does not expire

    If your file is not visible after reasonable time, contact support before taking any further action.

    Ready to Browse Leads?

    Your files will be available in your account within minutes after purchase.